Whenever you are visiting ANY website, or using its services, you are leaving behind a trail of IP addresses, user information and etc. In this scenario, Defencely collects your information in the following forms as seen below:
1. User Registration at Defencely:
To use our services in any form, and at any level of subscription, you will be asked for registration. User registration forms are used to store contact information at Defencely which includes: (a) Your First Name, (b) Your Last Name, (c) Company Name, (d) Job Title / Designation, (e) Business Volume, (f) Number of Employees, (g) URL / Webpage URL, (h) Contact Numbers (Cell, Fax, Landline) and (i) Address.
The above information generally outlines as to what is required at Defencely. However, it is not limited to or strictly defines the user information needed and, or stored by Defencely representatives. Please be as much accurate as possible when providing your information. This is to ensure healthy business relationship and helps us easily verify details at time of doing business with you. During the registration process, provision of Username and Password is mandated by Defencely protocols. Your username and password is kept secret, until and unless it is forgotten by you. We have no use of such info. You will be using your username and password to log into your personal Defencely Dashboard.
2. Defencely Payment Information:
Payment information is kept safe at Defencely for multiple purposes. However, your information, such as (a) Credit Card Details, (b) Debit Card Details and (c) Bank Account/ IBAN Number. Any other information is only kept "safe" upon your discretion. If you are subscribed to any Defencely modes of payment, it is up to you to choose recurring billing or one time billing process. In recurring billing mode, your subscription will automatically bill your Credit Card, Debit Card or any other payment medium that you selected at the time of account detail updates at Defencely.
• Your payment information is SSL Certificate Compliant at Defencely
• Your payment information is stored in encrypted format.
• Your payment information is stored (when needed/ if needed) in remote files to prevent online theft/ fraud/ scams/ cookie attacks or any other uncalled for financial injury.
Your credit card information is not read by or used by human personnel at Defencely. It is encrypted and only sent to the Credit Card Company for:
• Payment Verification
• Payment Chargebacks
• Payment Buybacks
• POS Transactions
About POS Transactions: Defencely stores Credit Card and Debit Card end user info as Preauthorized Transaction List in its record for few days. This storage of information is mandatory for our accounts department to make sure that the payment is coming from a legit source. During the POS Transaction grace period, your information is kept secret and it is only, and automatically, shared with YOUR credit card company.
3. Service Delivery:
During registration and services delivery process, Defencely online web security collects your information regarding:
• FTP Details Shared by You or Us
• Usernames (If Needed)
• Passwords (If Needed)
• Your Mail ID (No Passwords Needed)
• URL of Main Page and/or URL of Subpages you want to run scans against
The scanning process itself is also categorized as part of the Defencely services. During scan process, it is up to you to cancel the process by hitting the cancel button or refreshing the page, or stopping the process through Browser Stop Button. During services delivery, Defencely does not store your information at its server side through remote software installation or secret scripts.
4. Your Defencely User Profile:
Profile data is created and stored at the time of account creation/ registration at Defencely. In addition, separate log files with time stamp are also created, which help us reflect user information at our end. Bear in mind that this information is crucial to verifying your identity if needed by Defencely service providers or according to requirements mandated by Indian Court of Law during the time of criminal investigations.
5. Cookies :
A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.Cookies cannot harm your computer unless or until used with a criminal intent; none of which we'll ever do here at Defencely. Cookie details are automatically stored at Defencely whenever you are visiting Defencely.Com or any of its subpages.
Whenever you cookie data is used, it is ONLY used to refine our services for you. This mode of information gathering is fully intended to personalize end user interaction based experience. If cookies are disabled, those Defencely modules that are compliant with latest browser safety plugins and overall safety standard on the internet, may not work. Third parties, such as Google Analytics also collects traffic data/ cookie data at Defencely. In this context, we do not have any control or authority over Google's mode of collecting information.
6. End User Log Files:
Defencely follows the latest standard website formats, while keeping user security privileged over all modules. Our use of log files constitutes, but it's not limited to (a) IP, Addresses, (b) IP Addresses with Time Stamps, (c) Browser Types, (d). ISP Related Information, (e) Entrance Pages, (f) Most Engaged Pages/ Content at Defencely, (g) Exit Pages and (h) Demographic Information (In Broad Sense)
The aforementioned info is inclusive of, but not limited to user session IDs and IP address logs with country details. However, this information is barely used. When used, it is used for criminal investigations and to enhance overall general user experience for our subscribers and visitors.
7. Email Addresses/ Other Info Via Communication with Defencely:
To seek general information and best online security services, you will be contacting Defencely via Direct Phone Calls, Emails, Defencely User Dashboard Emails, Defencely Contact Us Page and SMS Messages to / from Defencely respondents. In this case, the data collected is stored in form of content of the messages / conversations. We may or may not use your email address to investigate about how we can further improve our services for you!